Most Needed Items

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Drop Off Location

Please drop off items at UGM’s main reception, located at:


601 East Hastings
Vancouver, BC V6A 1J7
Everyday 8:30am-8:30pm

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Questions?

If you have specific requests or questions about donations, please call us at 604-215-5440 ext 358

Summer Months

UGM requires special summer supplies to provide for those in the community who are vulnerable to extreme sun and heat exposure.

We need your help to provide new, or gently used:

  • ☐ Hats (baseball hats, summer hats)
  • ☐ Shorts (all sizes)
  • ☐ Underwear
  • ☐ Bottled water
  • ☐ Shoes

Most Needed: Frequently Asked Questions

Why do we specify new items?

We ask that you donate new items to ensure that all UGM guests are treated with utmost dignity and respect. As a general rule of thumb, if you would use or wear it, then our guests will probably be able to use or wear it. Well worn items requires us to dispose unsuitable items at a cost to UGM. Thank you for your thoughtfulness and generosity.

What happens to the items if there is a surplus?

In instances where emergency items are received and distributed, yet a surplus of goods remains, those items will be donated to the UGM Thrift Store, and 100% of the proceeds will be used to support UGM’s life-changing programs and services. For example, funds may be used to purchase weather appropriate clothing for our guests.

Do you need waterproof items?

Waterproof items are always in high demand. It’s no secret that Vancouver is a wet city, and no one knows this like those forced to spend most of their time outside. Waterproof jackets, gloves, shoes and more are all extremely valuable.

Why are donations dropped off at the UGM Thrift Store?

UGM’s Distribution Centre, which operates out of the UGM Thrift Store, is the central hub where all donations are sorted and allocated to best help people in need. Please be assured, UGM’s number one priority is always to get useful items in the hands of those who need it most.

What if I have a large quantity of donations that needs to be arranged?

For donations in larger quantities, please contact  annualgiving@ugm.ca or 604-215-5440 ext 358. If you are inquiring or donating as a business, please contact corporategiving@ugm.ca.

Are there any household donations that UGM doesn’t accept?

Yes, unfortunately we can’t take everything. Here is the list of those items:

  • - Large appliances (fridges, freezers, washer/dryers, large TVs)
  • - Beds (mattresses, box springs)
  • - Children’s clothing
  • - Furniture that’s too big or heavy to easily be moved by staff and volunteers
  • - Furniture that is worn, torn or stained