Most Needed Items

If you're unable to offer these items, you can still help: Donate Today

Drop Off Location

Please drop off items at UGM’s main reception, located at:

601 East Hastings
Vancouver, BC V6A 1J7
Everyday 8:30am-8:30pm

Get Directions


If you have specific requests or questions about donations, please call us at 604-215-5440 ext 358

Winter Months

As the temperature drops, and a chill invades our weather, warm clothes become not only a matter of comfort, but one of health and life and death. Please help us provide warm items for those in need.
We need your help to provide new, or gently used:

  • -Can coats, rain jackets and ponchos (prefer waterproof)
  • -Men’s gloves (preferably waterproof)
  • -Toques and scarves (dark coloured, preferably not knitted)
  • -Socks
  • -Long johns
  • -General men’s clothing
  • -Underwear (new only; always a huge need)
  • -Shoes and boots
  • -Bags (backpacks, gym bags)

*It would help us out a great deal if items were laundered or washed.

Most Needed: Frequently Asked Questions

Why do we specify new items?

We ask that you donate new items to ensure that all UGM guests are treated with utmost dignity and respect. As a general rule of thumb, if you would use or wear it, then our guests will probably be able to use or wear it. Well worn items requires us to dispose unsuitable items at a cost to UGM. Thank you for your thoughtfulness and generosity.

What happens to the items if there is a surplus?

In instances where emergency items are received and distributed, yet a surplus of goods remains, those items will be donated to the UGM Thrift Store, and 100% of the proceeds will be used to support UGM’s life-changing programs and services. For example, funds may be used to purchase weather appropriate clothing for our guests.

Do you need waterproof items?

Waterproof items are always in high demand. It’s no secret that Vancouver is a wet city, and no one knows this like those forced to spend most of their time outside. Waterproof jackets, gloves, shoes and more are all extremely valuable.

Why are donations dropped off at the UGM Thrift Store?

UGM’s Distribution Centre, which operates out of the UGM Thrift Store, is the central hub where all donations are sorted and allocated to best help people in need. Please be assured, UGM’s number one priority is always to get useful items in the hands of those who need it most.

What if I have a large quantity of donations that needs to be arranged?

For donations in larger quantities, please contact or 604-215-5440 ext 358. If you are inquiring or donating as a business, please contact

Are there any household donations that UGM doesn’t accept?

Yes, unfortunately we can’t take everything. Here is the list of those items:

  • - Large appliances (fridges, freezers, washer/dryers, large TVs)
  • - Beds (mattresses, box springs)
  • - Children’s clothing
  • - Furniture that’s too big or heavy to easily be moved by staff and volunteers
  • - Furniture that is worn, torn or stained