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Your privacy and UGM

Our Donors: Website, Donations & Mail

When you browse this site, your personal data stays secure and confidential.

When you donate via ugm.ca’s online donation system, your data is encrypted and transferred over a secure network using industry-standard security technology.

We never sell or lend your personal data to anybody. The only people who can see your personal data are UGM staff members who handle donations.

If you ever wish to remove your name from our mailing list or adjust the volume of mail you receive, we will immediately take care of your request. Email us at donors@ugm.ca, or give us a call at 604.253.3323. (Just so you know, it can take six to eight weeks for your mail to completely stop.)

Our Guests: Programs, Services and Photos

We have utmost respect for the privacy and confidentiality of those who use our services. While you’re part of UGM’s recovery program, all efforts will be made to ensure your privacy.

No current recovery program participants are featured in UGM stories, materials or publications until they’ve been out of UGM’s care for at least one year.

All guests or clients featured in UGM’s photos, stories or other materials have given their express permission through a signed release for UGM to share their likeness and story.