Contact Us

I have a specific question about…

Finding shelter, food, or addiction recovery
Please email [email protected], phone 604.253.3323 or fill out our online form and we will connect you with help as soon as possible.

Making a financial donation
You can donate online at or call 604-891-5682. If you’re calling from outside of Metro Vancouver, please call toll free to 1-888-347-4673

Reprinting tax receipts, or changing mailing preferences
Please email [email protected] or call 604.215.5440 ext.533.

Due to Covid-19, we are currently experiencing delays in mailing out tax receipts. One-time donation receipts will be sent out within 3-4 weeks of your gift. Annual receipts from 2020 will be sent out in mid-February. Thank you for your generosity and patience.

Updating or changing my monthly gift
Please email [email protected] or call 604.215.5440 ext.484

Learning more about homelessness, poverty and addiction and getting involved
Please email [email protected] or see how you can take action now.

Volunteering at UGM
Please email [email protected] or fill out our online form.

Donating clothing, furniture or physical goods to UGM

When: Donations can be dropped at the Thrift Store between 9:30 – 12:30pm Monday, Wednesday and Friday. (The store will be closed on Tuesdays and Thursdays.)

For more information about our COVID-19 drop-off procedures and items that can be accepted, please visit our Thrift Store page.

Other UGM Locations