Your Privacy and UGM

Mail from UGM

If you ever wish to remove your name from our mailing list or adjust the volume of mail you receive, we will take care of your request immediately.

Email us at, or give us a call at 604.253.3323.

Please note: It can take six to eight weeks for your mail to completely stop.

Our Donors: Website, Donations & Mail

When you browse this site, your personal data stays secure and confidential.

When you donate via’s online donation system, your data is encrypted and transferred over a secure network using industry-standard security technology.

We never sell or lend your personal data to anybody. The only people who can see your personal data are UGM staff members who handle donations.

Our Guests: Programs, Services and Photos

We have utmost respect for the privacy and confidentiality of those who use our services. While you’re part of UGM’s recovery program, all efforts will be made to ensure your privacy.

No current recovery program participants are featured in UGM stories, materials or publications until they’ve been out of UGM’s care for at least one year.

All guests or clients featured in UGM’s photos, stories or other materials have given their express permission through a signed release for UGM to share their likeness and story.