Union Gospel Mission Vancouver Thrift Store Sign

Union Gospel Mission Thrift Store

Here is how the Thrift Store team plan to keep you and our community safe:

Space & Goods:

  • Frequent disinfecting and sanitization, especially in high-touch areas
  • Isolating donations for at least 72 hours prior to being placed in the store.
  • Limiting the number of customers in the store to maintain proper physical distancing


  • Personal protective equipment for all staff.
  • Enhanced hygiene and health practices for all staff.
  • Staff who are ill will stay at home.

We all have a part to play in continuing to keep community transition of COVID-19 to a minimum. To do that, we will need your help:

Your Role:

  • Hand sanitizer must be used upon entry.
  • Social distancing: please maintain a safe distance (6 ft) from others
  • Follow the directional arrows.

In order to accommodate new donations and procurement, we have updated our “Donation Process” to ensure we are taking all necessary COVID-related risks into consideration.

Donation Drop Off:


Donations can be dropped at the Thrift Store between 9:30 – 12:30pm Tuesday to Friday.


  • Front Door of the Thrift Store: all donations will be placed by the donor in the black Rubbermaid bins at the entrance to the store, these donations will remain in the bin until the end of each day or until the bin is full. Staff will empty the bins using proper PPE and in accordance with the Thrift Store’s updated safe operating procedures.
  • Loading Bay: larger items (household items, large boxes, small appliances, etc.) can be dropped off at the loading bay in the back alleyway. The donor will be required to unload their own vehicle and leave the items in the loading bay (i.e. contactless drop-off). Staff will use proper PPE, and in accordance with the Thrift Store’s updated safe operating procedures.
  • After Hours: all donations can be placed in the large blue Rubbermaid bins under the stairs at 601 E. Hastings St. These donations will be collected and sorted by the Thrift Store staff on a daily basis (even when the store is closed to the general public). Staff will use proper PPE, and in accordance with the Thrift Store’s updated safe operating procedures.

All donations, regardless of how they arrive, will be quarantined for a minimum of 72 hours in accordance with the Thrift Store’s new safe operating procedures.

If you have a large quantity of items to donate, please call us before you arrive. We may request that you pull into the laneway behind the store.

If you are donating on behalf of a business, please contact [email protected] or 604‑215‑5441 ext. 462 to coordinate your donation.

Donation Pick Up:

Deliveries will resume on July 6th. All deliveries and pick-ups to personal addresses will be contactless. There are no exceptions. The driver or swamper will contact the customer/donor before making the delivery or pick-up to ensure there is an agreed upon location for the exchange. Staff will use proper PPE in accordance with the Thrift Store’s updated safe operating procedures.

Store Hours:

Tuesday to Friday – 
9:00am – 3:00pm
Closed Mondays, weekends and statutory holidays

Phone: 604‑254‑8721

671 East Hastings Street
Vancouver, BC V6A 1R2

There is free and paid street parking within walking distance of the UGM Thrift Store.

Thank you for your thoughtfulness and generosity. UGM’s volunteers and staff will carefully handle your donated items. Our first priority is to distribute donations free of charge to our guests. As a guideline, please only donate items that you personally would use or wear.

The UGM Thrift Store gratefully accepts the following items:

Men’s and Women’s Clothing Men’s and Women’s Shoes and Accessories
Jewelry Linens (i.e. bedding, towels, curtains)
Books (see exceptions below) CDs, DVDs, Records
Small Household Items Antiques and Collectibles
Knick-knacks and Seasonal Decorations Musical Instruments (see exceptions below)
Bicycles and Sporting Goods (see exceptions below) Coffee Tables, Side Tables and Dressers
Chairs, Recliners and Love Seats

We don’t accept the following items:

  • Baby and Children’s Items
  • Bed Frames and Mattresses
  • Large Appliances (i.e. refrigerators, stoves, dishwashers, barbeques)
  • Large Furniture
  • Office Furniture (i.e. desks, cubicles, office chairs)
  • Textbooks and Encyclopedias
  • Console TVs and Record Players
  • Fitness Equipment (i.e. treadmills, benches, weights)
  • Ski, Snowboard and Golf Equipment
  • Bicycles in poor working condition
  • Pianos and Organs
  • Unsold items from Garage Sales or Church Sales
  • Outdated technology (i.e. electronics 10 years or older including computers, cell phones, printers, fax machines, VCRs, televisions)

Not sure if we can accept a donation? Give us a call to check at 604‑254‑8721

Volunteer at our Thrift Store

Join our compassionate and loving volunteers and staff at the UGM Thrift Store as they serve over 2,500 community members every month.

As a Volunteer Thrift Store Associate, you will:

  • Assist with store layout and merchandise displays
  • Restock inventory as it is sold
  • Retrieve, sort and price incoming inventory
  • Provide excellent customer service for guests and donors

Read volunteer position description.


Have a donation? Fill out the form below and we will contact you to arrange a pick up!

  • Tell us what you would like to donate: (Please note: not all items are eligible for pick up)
  • Please provide at least three pick up times during regular business hours:
  • This field is for validation purposes and should be left unchanged.

Did you know that UGM operates a boutique in New Westminster?

Found boutique is a fashion collective with a carefully curated artisan collection. We sell home décor, gifts, jewelry, accessories, skin care and quality brand name fashions for both men and women. We offer an exceptional, quality customer experience and an opportunity for our customers to give locally through purchases, donations and volunteer opportunities. All revenue goes back into UGM services.

Phone: 604-553-0604
Address: 641 Columbia Street, New Westminster V3M 1A8